Privacy Policy

-- Privacy Policy for SoBuy Dropshipping Platform

-- Last Updated: Dec.25th 2023

    Welcome to SoBuy, your trusted Dropshipping platform. This Privacy Policy outlines how we collect, use, and protect your information as you use our services.

1. Information We Collect

    1.1 Account Information: - When you create an account, we collect your name, email address, and password to secure your account.

    1.2 Order Information: - To process your orders, we collect details such as product selections, shipping addresses, and payment information.

    1.3 Communication Data: - We may collect data from your communications with us, including customer support inquiries and feedback.

    1.4 Analytics and Usage Information: - We use analytics tools to collect information about your use of our platform, including pages visited and interactions.

2. How We Use Your Information

    2.1 Order Processing: - Your information is used to process orders, track shipments, and provide you with real-time updates on your purchases.

    2.2 Customer Support: - We use your communication data to respond to inquiries, provide assistance, and enhance customer support services.

    2.3 Marketing and Promotions: - With your consent, we may use your information for personalized marketing and promotional activities.

3. Information Sharing

    3.1 Third-Party Service Providers: - We may share your information with trusted third-party service providers to facilitate order processing, payment transactions, and shipping.

    3.2 Legal Compliance: - We may disclose information as required by law or in response to legal requests.

4. Data Security

    4.1 Secure Transactions: - We implement encryption and security protocols to ensure the secure transmission of sensitive information during transactions.

    4.2 Access Controls: - Access to your personal information is restricted to authorized personnel and is protected through authentication measures.

5. Cookies and Tracking Technologies

    5.1 Cookies: - We use cookies and similar technologies to enhance user experience, track site performance, and gather analytics.

    5.2 Opt-Out Options: - You can manage your cookie preferences through your browser settings.

6. Your Choices

    6.1 Account Management: - You have the right to access, update, or delete your account information. Contact us for assistance.

    6.2 Marketing Preferences: - You can opt-out of receiving marketing communications at any time.

7. Changes to this Privacy Policy

    7.1 Updates: - We reserve the right to update this policy. Significant changes will be communicated to users.

8. Contact Information

    If you have questions or concerns about this Privacy Policy, please contact our Privacy Team at liuvae626@163.com.